Refund policy

Effective date: October 16, 2026

We want you to love what you ordered. The only way to know is to try it on. If it is not right, send it back. Here is how a return works. We understand that it is added friction on your part to return products as well, so we want to give as much information as possible so you can determine early if the product is the right fit for you.

You have 30 days

You have 30 days to start a return or an exchange. The clock starts the day the carrier marks your order delivered.

After you start a return, please drop it off with FedEx within 14 days. We use the FedEx drop-off scan date. A return dropped off after 14 days does not qualify for a refund or an exchange, and we will send the product back to you.

We offer an exchange first

If the size or the color is not right, we will send you a new size or color at no cost. If you would rather have a refund, we will process your refund. If the size or color you want is sold out, we will process a full refund instead.

Where returns are free

Returns and exchanges are free on orders shipped inside the United States, except Alaska and Hawaii. We send a prepaid return label. The customer pays nothing to send the product back.

Where returns are not available

We do not take returns or exchanges on orders shipped to Alaska, Hawaii, or any address outside the United States, except for a damaged or defective product. Where the law gives a right to return, the customer pays the return shipping. Please check your size with our fit guide before you order.

Nothing in this policy takes away a right the law where you live gives you.

The product must come back in this condition

• It has not been washed.
• It has no damage.
• The hang tag is still attached.
• It is the same item that was on your order.

We inspect every return before we process a refund or an exchange. If a product comes back washed, damaged, or without its hang tag, it does not qualify for a refund or an exchange.

These conditions do not apply to a product that arrived damaged or has a defect, such as a seam that comes apart. For those, see "If your order arrives damaged or has a defect" below.

How you get your money back

There is no restocking fee.

Once your return reaches us, we check it and email you. Then we process your refund, or we ship your exchange with tracking.

We issue your refund within 10 business days of receiving your return. It goes back to the payment method you used. Your bank may take a few more days to show it.

We process a refund or ship an exchange only after your return arrives at our return address and we inspect it. A drop-off scan alone does not start a refund. Please send your return with the prepaid label we give you. If tracking shows your return was delivered somewhere other than our return address, we will work with the carrier to find it before we process a refund. If FedEx loses a return sent with our prepaid label, we will process your refund once FedEx confirms the loss.

We do not offer a partial refund or a discount in exchange for keeping a product. We can only send a refund to the payment method used for the order. We cannot send it to a different card, account, or person. If your card has been closed, the refund still goes to that card account, and your bank decides how to apply it. If your bank returns the refund to us, we will contact you.

If the product was a gift

If someone bought the product for you and it does not fit, you get store credit for the full price paid, in your own name. We do not contact the person who bought it, and we do not touch their card. If store credit does not work for you, email us and we will work with you on another option.

Please include the order number with your gift return. Each product can be returned once. Once store credit is issued for a gift, the person who bought it cannot also return it or receive a refund for it from us. Store credit does not expire and has no fees.

If your order arrives damaged or has a defect

This is our limited warranty.

This section applies to every order, including orders shipped to Alaska, Hawaii, and outside the United States.

Damage in shipping. Please email us within 7 days of delivery. We will still review a report sent after 7 days.

A defect in how the pants were made. Please email us when you find it.

What to send us

• Your order number.
• One short video, filmed in one take with no cuts or edits. Start with your order number, either on the shipping label or written on paper. Then show the box and the pants. End with a close look at the damage or defect.

If you cannot take a video, please email us anyway and we will help you find another way to show us.

What happens next

• We review your video and reply by email.
• We may ask you to send the pants back to us first. If we do, we will email you a prepaid return label, and we pay the return shipping.
• We will send a replacement if your size and color are in stock. If they are not, we will issue a full refund to the payment method used for the order.

This section does not limit any warranty right or other right the law gives you.

How to start a return

Start here: Start a return. Follow the steps and print your prepaid label. Tape it on the box. Drop the box at any drop-off spot for the carrier named on the label.

Where returns go

The Petite Standard, 16049 Baseline Avenue, Ste 1 #341, Fontana, CA 92336. Use the prepaid label we give you, so your return is tracked back to us.

Questions

Email us any time at hello@thepetitestandard.co and we will assist you.